Funny thing about an apology. It's kind of like having your mom in your head. When we make a mistake by being rude or sharp or irritating, there's a little mom inside telling you that you didn't treat someone right. Have you heard that little voice? Listen to it. Because if you respond to that voice by making a sincere apology for your inappropriate behavior, you will begin to get a handle on those rude responses you make when you are upset. Making an apology for your behavior is a consequence just like being scolded by a parent. Parents aren't with us forever physically, but the lessons they taught follow us. Pay attention to those little thoughts and make an apology, then make amends.